In New South Wales (NSW), Australia’s most populous state that is bigger than Texas, there are 254 hospitals to serve its population of nearly 8 million. However, among these hospitals only 10 have neonatal intensive care capacity and only three have pediatric intensive care capacity. To solve this care gap, in 1979 the state established the Newborn and pediatric Emergency Transport Service (NETS) to provide 24/7 emergency transport of emergency pediatric cases to Sydney Children’s Hospital or other locations.
Today, 40 years later, NETS has evolved into a service that, in addition to transport, also provides diagnosis, discussion and consultation on emergency pediatric cases with remotely located clinicians. Image access is critical to the delivery of these services and with a recent upgrade the state’s Enterprise Image Repository (EIR) now delivers diagnostic-quality image access which has enhanced patient care and lowered costs.
"The low-resolution quality of images held within the previous version of the EIR was problematic for NETS… [C]onsultants were unable to rely on the content for diagnostic purposes. The introduction of DICOM-quality images is a massive leap forward for the EIR," explained Dr. Andrew Barry of NETS in news from the Ministry of Health.
The new image viewer runs via Internet browsers as well as on mobile devices making it possible for clinicians located anywhere within NSW to collaborate on patient cases while viewing images on EIR’s centralized image database from a laptop or PC. The image viewer also runs on Android and Apple mobile devices connected to NSW's secure Wi-Fi service.
"The ability for clinicians to collaborate and view the same images in real time is enhancing the decision making process, which is a great outcome for patients and families," said Kendall Hockey manager of NSW's Clinical Repository and Integration Services.
Access to diagnostic-quality images enables consulting clinicians to make a diagnosis without requiring a transfer and eliminates the need for repeat imaging for patients that are transferred. As a result, since the image viewing tool went live in February 2018 NSW's Health Ministry has seen a significant reduction in costs related to repeat imaging and expensive unneeded transfers.
NETS now ensures that, no matter where someone lives, their baby or child can receive the same level and quality of care as if they lived next to a children's hospital. Learn more about how ResolutionMD can provide real-time access to diagnostic quality images for clinical collaboration, improved patient care and lower costs.